Oxbridge Academy Online Short Course: Understanding the South African Consumer Protection Act (CPA)

This online course develops your understanding of the Consumer Protection Act (CPA) and how it is applied in South Africa. Studying this course may be a good option if:

  • You want to learn about the rights and obligations that apply to all businesses providing goods and services to customers.
  • You want to learn about the impact of the CPA on marketing and advertising activities.
  • You want to learn about consumers’ rights in terms of the CPA.
Course code:

C-ONL107

Accreditation status:

This is a non-accredited Short Learning Programme.
This course has been developed by industry experts, and is hosted on the Compliance Online platform.

Course duration:

11 hours

Course fee:

Click here to view the course fee. Please note: There are no additional exam fees or external membership fees for this course.

Entry requirements:

No Matric

Subjects covered:
  1. Introduction to the CPA
  2. The powers of the authorities
  3. The consumer’s right to equality
  4. The consumer’s right to privacy
  5. The consumer’s right to choose
  6. The consumer’s right to choose delivery terms and conditions
  7. The consumer’s right to cancel agreements and return goods
  8. The consumer’s right to disclosure and information
  9. The CPA and marketing
  10. The consumer’s right to fair and honest dealing
  11. The consumer’s right to fair, just and reasonable terms and conditions
  12. The consumer’s right to fair value and good quality products
  13. Consumer’s right to safety
  14. Fixed-term agreements
  15. Business names
  16. Consumer remedies
  17. Supplier’s accountabilities
  18. Franchise agreements
Assessment and award:

Students will be required to complete an online exam. Upon completion of this course, students will be awarded an Oxbridge Academy Short Course: Understanding the South African Consumer Protection Act (CPA) from Oxbridge Academy.

Additional information:

This is an online (e-learning) course. To complete this course, students require access to the internet.

Are you an employer?
Contact us via ello@oxbridgeacademy.co.za for corporate enrolments of groups of 10 or more students.

Click here to Register Online