Oxbridge Academy Short Course: Contact Centre Operations

This short course is designed to equip you with fundamental knowledge and skills in contact centre operations.  Studying this course is a good option if you’re looking for an introduction to this field.

Course code:
Accreditation status:
This is a non-credit-bearing Short Learning Programme
Course duration:
6 months
Course fee:
Click here to view the course fee.
Please note: There are no additional exam fees or external membership fees for this course.
Entry requirements:
No Matric
Subjects covered:
  • Contact Centre Operations 101
  • Contact Centre Operations 201
Assessment and award:
Upon completion of this course, students will be awarded an Oxbridge Academy Short Course Certificate: Contact Centre Operations from Oxbridge Academy.

Click here to Register