Oxbridge Academy Short Course: Contact Centre Operations

This short course is designed to equip you with fundamental knowledge and skills in contact centre operations.  Studying this course is a good option if you’re looking for an introduction to this field.

 

Course code:

CCO201

Accreditation status:

This is a non-accredited Short Learning Programme

Course duration:

6 months

Entry requirements:

No Matric

Subjects covered:
  • Contact Centre Operations 101
  • Contact Centre Operations 201
Assessment and award:

Upon completion of this course, students will be awarded an Oxbridge Academy Short Course Certificate: Contact Centre Operations from Oxbridge Academy.

TOTAL PRICE:

R 3500.00

Registration Fee:

R 300.00

Course Price (Excl. Reg Fee):

R 3200.00

Monthly Instalments:

R 400.00 X 8 months

What is distance learning?

Distance learning, also known as correspondence education or home study, is a form of education where there is little or no face-to-face interaction between students and their instructors. Distance learning students usually study from home, instead of attending physical classes.

Some other features of distance learning include the following:

  • Study material is delivered to students via post, courier, email, or the internet.
  • Assessments are carried out by means of written assignments, exams, and/or portfolios of evidence.
  • Academic support is provided to students through various channels, including telephone, post, email, and instant messaging programs.

 

Oxbridge Academy, Welcome Pack

 
 

Click here to Register

 

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I would like to thank each and every one at Oxbridge Academy for the gift you had given me and I would like to congratulate you for becoming my only choice for enrolling in distance learning. The support I have received from my first course with you is the reason why I keep enrolling for new courses with Oxbridge Academy.

Ntladi Abe Mantsho

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