Oxbridge Academy Short Course: Consumer Behaviour

This short course will introduce you to principles and concepts relating to consumer behaviour, and will focus on how these principles and concepts can be applied by contact centre staff. Studying this course is a good option if you want to learn more about consumer behaviour and how it influences sales, marketing, and customer service in a contact centre environment.

Course code:
CCO203
Accreditation status:
This is a non-credit-bearing Short Learning Programme
Course duration:
6 months
Course fee:
Click here to view the course fee.
Please note: There are no additional exam fees or external membership fees for this course.
Entry requirements:
No Matric
Subjects covered:
  • Consumer Behaviour 201
Assessment and award:
Upon completion of this course, students will be awarded an Oxbridge Academy Short Course Certificate: Consumer Behaviour from Oxbridge Academy.

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