Oxbridge Academy Short Course: Consumer Behaviour
This short course will introduce you to principles and concepts relating to consumer behaviour, and will focus on how these principles and concepts can be applied by contact centre staff. Studying this course is a good option if you want to learn more about consumer behaviour and how it influences sales, marketing, and customer service in a contact centre environment.
to view the course fee.
Please note: There are no
additional exam fees or external membership fees for this course.
Assessment and award:
Upon completion of this course, students will be awarded an Oxbridge Academy Short Course Certificate: Consumer Behaviour from Oxbridge Academy.
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