This short course is designed to help you learn the basic principles of client services and human relations, as well as how to implement these principles in a contact centre environment.
Studying this course is a good option if you want to develop your customer service skills.
Course code:
CCO202
Accreditation status:
This is a non-credit-bearing Short Learning Programme.
Course duration:
6 months
Course fee:
Click here to view the course fee.
Please note: There are no additional exam fees or external membership fees for this course.
Please note: There are no additional exam fees or external membership fees for this course.
Entry requirements:
No Matric
Subjects covered:
- Client Services and Human Relations 101
Assessment and award:
Upon completion of this course, students will be awarded an Oxbridge Academy Short Course Certificate: Client Services and Human Relations from Oxbridge Academy.