Oxbridge Academy Short Course:
Client Services and Human Relations

This short course is designed to help you learn the basic principles of client services and human relations, as well as how to implement these principles in a contact centre environment.

Studying this course is a good option if you want to develop your customer service skills.

 

Course code:

CCO202

Accreditation status:

This is a non-accredited Short Learning Programme

Course duration:

6 months

Entry requirements:

No Matric

Subjects covered:
  • Client Services and Human Relations 101
Assessment and award:

Upon completion of this course, students will be awarded an Oxbridge Academy Short Course Certificate: Client Services and Human Relations from Oxbridge Academy.

TOTAL PRICE:

R 2800.00

Registration Fee:

R 350.00

Course Price (Excl. Reg Fee):

R 2450.00

Monthly Instalments:

R 400.00 X 6.1 months


Please note that the registration fee shown applies to South African students only. Foreign students are required to pay a non-refundable R2400 deposit instead of a registration fee.

What is distance learning?

Distance learning, also known as correspondence education or home study, is a form of education where there is little or no face-to-face interaction between students and their instructors. Distance learning students usually study from home, instead of attending physical classes.

Some other features of distance learning include the following:

  • Study material is delivered to students via post, courier, email, or the internet.
  • Assessments are carried out by means of written assignments, exams, and/or portfolios of evidence.
  • Academic support is provided to students through various channels, including telephone, post, email, and instant messaging programs.

 

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