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Oxbridge Academy Skills Certificate: Sales and Customer Service Fundamentals
Discover the only long-distance sales program in South Africa endorsed by SalesGuru. Explore essential sales techniques like prospecting, qualifying, handling objections, and closing deals effectively. Enhance communication skills, master time management, and understand customer service fundamentals for both internal and external satisfaction. Learn about local customer rights laws and gain key computing insights. A great foundational Sales & Customer Service Skills Program.
Ideal for:
- Individuals seeking a career in sales.
- Sales professionals looking to advance their skills.
- Entrepreneurs seeking to master customer acquisition and retention.
- Anyone aiming to excel in the sales profession.
CER4029-01
This is a non-accredited Short Learning Programme.
12 months
No Matric
- Sales: Introduction to sales and basic principles
- Sales Fundamentals: How to be great at selling
- Customer Service Fundamentals
- Introductory Computer Practice
Students are required to complete the following:
- 2 to 3 assignments per subject
Upon completion of this course, students will be awarded an Oxbridge Academy Skills Certificate: Sales and Customer Service fundamentals from Oxbridge Academy.