The purpose of this qualification is to equip a learner with knowledge and skills to operate as a Retail Supervisor. This course was developed for wholesale and retail staff that would like to advance their career and become retail supervisors. It will also enable those already in retail supervisor positions to upskill by equipping them with the skills needed to increase their productivity and efficiency, improve the quality of their work, and boost their problem-solving abilities.

A qualified learner will be able to:

• Supervise retail and wholesale staff
• Supervise the implementation and maintenance of retails or wholesale operations.
• Analyse causes of customer complaints and to resolve them in a manner that promotes customer loyalty

 CER4020-01

This is a non-accredited Short Learning Programme.

12 months

No Matric

• Concepts and principles of supervising Wholesale or Retail staff
• Concepts and principles of monitoring and improving performance
• Implementation and maintenance of retail or wholesale operations of consolidating daily takings
• Concepts and principles of enhancing customer service

• Students are required to complete 4 assignments.
• There are no exams for this course.

Upon completion of this course, students will be awarded an Oxbridge Academy Skills Certificate: Retail Supervisor from  Oxbridge Academy.

• Occupational Certificate: Retail Supervisor

Students who have if completed the theoretical component can register for the practical and workplace component and write the EISA exam if they meet the entry requirements

TOTAL PRICE:

R 8 000.00

Registration Fee:

R 500.00

Course Price (Excl. Reg Fee):

R 7 500.00

Monthly Installments:

R 500.00 X 15 months

Please note that the registration fee shown applies to South African students only. Foreign students are required to pay a non-refundable R2400 deposit instead of a registration fee.

• Oxbridge Academy Skills Certificate: Entrepreneurship (New Venture Creation)
• Oxbridge Academy Skills Certificate: Principles of Business Management
• Oxbridge Academy Skills Certificate: Risk Management
• Oxbridge Academy Skills Certificate: Small Business Management
• Oxbridge Academy Skills Certificate: Supervisory Management
• Occupational Certificate: Retail Supervisor (SAQA ID 99573)
• Occupational Certificate: Cash Office Clerk (SAQA ID 101863)