Category: Tourism and Hospitality
Top 5 Customer Complaints in the Tourism & Hospitality Industry — and How to Handle Them
Providing customers with satisfactory service has never been more important, as anyone can post an online review of your establishment in seconds
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8 Reasons to Work in South Africa’s Tourism Industry
The tourism industry provides excitement, happiness, and memorable experiences to millions of...
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A Day in the Life of a Travel Agent
If you’re working in the travel and tourism industry, you will likely be helping people plan their holidays. Travel agents also help their clients figure out how to get the best value out of their travel budgets.
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How to Start Your Own Catering Business
Running your own catering business requires a passion for food and serving people. While it is...
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5 Tips for Success in the South African Tourism Industry
South Africa is home to diverse cultures and breath-taking scenery – the perfect place to take a...
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A Day in the Life of a Catering Manager
Do you want to turn your passion for food into a career, whilst playing the vital role of keeping...
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3 Skills in Demand in the Tourism Industry
Tourism is a major engine of growth for the country, and it is one of the largest industries globally. It requires professionals who have the right sets of skills to offer excellent customer service
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Tourism – Something to Celebrate!
If you’re eyeing a career in tourism, then World Tourism Day is a perfect time to remind yourself of the scope, potential, and career options offered by this vibrant industry.
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Inside Tips for Breezing Through Your Hospitality Interview
You’ve successfully completed your hospitality studies, and now it’s time to explore the many job opportunities. Here are some inside tips from top recruiters in the business
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3 Things to Avoid if You Want to Make it in the Hospitality Industry
The hospitality industry is a highly competitive one, in an uncertain economy. Success in this...
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A Day in the Life of a Hotel Reservations Manager
Ever wondered what it would be like to work as a manager in the tourism and hospitality industry? ...
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World Tourism Day and the Importance of Tourism in SA
Tourism plays an important social, economic, and cultural role worldwide. For this reason, the United Nations (UN) has declared 27 September World Tourism Day.
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